Note: By creating and using a pg77 account, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, please do not use the platform.

1 Overview

pg77 respects your privacy and is committed to handling your personal data responsibly. This Privacy Policy applies to all users of the pg77 platform — whether you access it through the website, the pg77 mobile app, or any mobile browser — and covers the personal information we collect, how we use it, and the protections we apply to keep it secure.

The platform is operated for users in the Philippines, and personal data is handled in accordance with applicable data protection principles. We collect only what we need to operate the platform safely and fairly, and we do not sell your personal information to third parties for marketing purposes.

2 Data We Collect

pg77 collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the platform, and through the KYC verification process required for full account access.

Category Examples When Collected
Identity Data Full name, date of birth, government ID Registration and KYC verification
Contact Data Email address, mobile number Account registration
Address Data Home address, city, province KYC verification
Financial Data Payment method details, transaction history Deposits and withdrawals
Usage Data Game activity, session times, bet history Ongoing platform use
Device and Technical Data IP address, device type, browser, OS Automatic — on each visit
Communications Data Support chat logs, email correspondence When you contact support

pg77 does not collect sensitive personal data beyond what is required for identity verification and fraud prevention. We do not collect biometric data for authentication purposes.

3 How We Use Your Data

Your personal data is used for the following purposes:

  • Account management: Creating, verifying, and maintaining your pg77 account, including KYC checks and identity confirmation.
  • Platform operation: Processing deposits and withdrawals in Philippine Peso, managing bets and game sessions, crediting bonuses, and tracking wagering progress.
  • Security and fraud prevention: Detecting and preventing unauthorised access, account fraud, money laundering, and other prohibited activity.
  • Customer support: Responding to enquiries, resolving disputes, and processing account-related requests.
  • Regulatory compliance: Meeting applicable legal and compliance obligations, including identity verification requirements.
  • Platform improvement: Analysing usage patterns to improve performance, fix issues, and develop new features.
  • Responsible gaming: Monitoring activity to identify patterns that may indicate problem gaming and applying responsible gaming tools where appropriate.
  • Promotions and notifications: Informing you of active promotions and relevant account updates, where you have not opted out of communications.

pg77 will not use your personal data for purposes that are incompatible with those listed above without informing you and, where required, obtaining your consent.

4 Sharing Your Data

pg77 does not sell your personal data. We may share your information with third parties only in the following circumstances:

  • Payment processors: To facilitate deposits and withdrawals through Philippine banking, mobile banking, and e-wallet providers. These processors receive only the data necessary to complete your transaction.
  • Identity verification providers: Third-party KYC services that assist in verifying your identity and detecting fraud. Data shared with these providers is limited to what is required for verification.
  • Technology and infrastructure providers: Cloud hosting, security monitoring, and platform infrastructure providers who process data on our behalf under confidentiality obligations.
  • Legal and regulatory authorities: Where required by applicable law, court order, or regulatory obligation, pg77 may disclose personal data to relevant authorities.
  • Fraud and security investigations: Where pg77 has reasonable grounds to suspect fraud, money laundering, or other criminal activity, relevant data may be shared with appropriate parties as part of an investigation.

All third parties who receive your data are required to handle it in accordance with applicable data protection standards. pg77 does not authorise third parties to use your data for their own marketing purposes.

5 Data Security

pg77 applies technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Key security measures include:

  • SSL/TLS encryption on all connections to the platform, covering both the website and the pg77 app.
  • OTP (one-time password) authentication available for account login.
  • Access controls that limit who within pg77's operations can access personal data, based on their role and need.
  • Secure storage of KYC documents with restricted access.
  • Regular security assessments and monitoring for anomalous activity.

While pg77 takes data security seriously, no online system can guarantee absolute security. You are responsible for keeping your login credentials confidential. If you suspect unauthorised access to your account, contact our support team immediately through the contact options in your account dashboard.

6 Data Retention

pg77 retains your personal data for as long as your account remains active and for a period after account closure as required by applicable law and regulatory obligations. Retention periods vary by data type:

  • Account and identity data is retained for the duration of your account and typically for a defined period after account closure to meet legal and compliance requirements.
  • Transaction and betting records are retained as required by applicable financial record-keeping requirements.
  • Support communications are retained for a reasonable period to assist with dispute resolution and quality review.
  • Usage and technical data may be retained in anonymised or aggregated form for longer periods for analytics purposes.

When data is no longer required, pg77 takes appropriate steps to securely delete or anonymise it.

7 Cookies and Tracking

The pg77 platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used. Cookies do not give us access to information on your device beyond what they store.

  • Essential cookies: Required for the platform to function — including keeping you logged in during a session and maintaining your account state. These cannot be disabled without impacting platform functionality.
  • Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected is aggregated and not personally identifiable in our analytics systems.
  • Preference cookies: Store your platform settings and preferences to improve your experience across sessions.

Most browsers allow you to control cookie settings. Disabling certain cookies may affect the functionality of the pg77 platform.

8 Your Rights Over Your Data

As a pg77 account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team through the options available in your account dashboard.

👁️

Right to Access

You can request a copy of the personal data pg77 holds about you. We will provide this within a reasonable timeframe, subject to identity verification.

✏️

Right to Correction

If any of your personal data held by pg77 is inaccurate or outdated, you have the right to request that it be corrected. Some data may require re-verification to update.

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Right to Erasure

You may request deletion of your personal data in certain circumstances. Note that we may be required to retain some data for legal and regulatory compliance even after account closure.

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Right to Restrict Processing

In certain situations, you may request that we limit how we use your data while a dispute or review is in progress.

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Right to Data Portability

Where technically feasible, you may request your personal data in a structured, commonly used format for transfer to another service.

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Right to Opt Out of Marketing

You can opt out of marketing communications from pg77 at any time through your account notification settings or by contacting support.

9 Minors

pg77 is strictly a 21+ platform. We do not knowingly collect personal data from individuals under 21 years of age. Age is verified during the KYC process for all accounts. If we become aware that an account belongs to a person under 21, the account will be suspended and any associated data will be handled in accordance with our data retention and deletion procedures.

If you believe that a minor has registered on the platform, please contact our support team immediately.

10 Policy Updates

pg77 may update this Privacy Policy from time to time to reflect changes in how we operate, updates to applicable law, or changes in technology. When material changes are made, we will notify registered users through the platform or by email and update the effective date at the top of this page.

We encourage you to review this policy periodically. Continued use of the pg77 platform after a policy update constitutes acceptance of the revised policy. If you have questions about any changes, contact our support team through your account dashboard.

How pg77 Protects Your Information

Key data practices that apply to every pg77 account, from registration through to ongoing use of the platform.

🔐

SSL Encryption on All Connections

Every connection to pg77 — whether through the website or the mobile app — is encrypted using SSL/TLS. Your login credentials, financial transactions, and personal data travel securely between your device and our servers.

🪪

KYC Verification for Account Security

Identity verification protects both you and the platform. KYC documents are stored securely and accessed only by authorised personnel for verification and compliance purposes — never shared for marketing or sold to third parties.

📵

No Data Selling, Ever

pg77 does not sell your personal information to advertisers or data brokers. Third parties who receive your data as part of platform operations — such as payment processors — are bound by confidentiality obligations.

📱

OTP Authentication Available

For an extra layer of account security, pg77 supports OTP (one-time password) authentication. Enabling this in your account settings means your account requires a time-sensitive code at login, reducing the risk of unauthorised access.

⚖️

Collect Only What We Need

pg77 follows data minimisation principles — we collect only the personal information required to operate the platform, verify your identity, process transactions, and meet compliance obligations. We don't ask for more than we need.

✅

Your Rights Are Respected

You have the right to access, correct, and request deletion of your personal data. These requests are handled through pg77's support team. Some data may be retained for legal compliance, but we will always explain why.

Ready to Join pg77?

Create your account, complete verification, and enjoy slots, live casino, sports betting, bingo, and more — all in Philippine Peso, with your data handled securely.

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